tag:blogger.com,1999:blog-4307155963046271265.post3859346428549917887..comments2023-10-07T14:53:44.458+01:00Comments on The Many Musings of Molly Printemps: British TelecomMolly Printempshttp://www.blogger.com/profile/08677983247237875712noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-4307155963046271265.post-6455105635368553072015-04-06T12:59:28.057+01:002015-04-06T12:59:28.057+01:00I have a little pay as you go mobile and it hardl...I have a little pay as you go mobile and it hardly gets used. I just keep it for emergencies. I always go to the top man/woman right away with my complaints and it has always worked up to now. I once got a big bouquet of flowers from Npower by way of an apology for an error on their part. Edwina, you are not your dragon-in-law, you just want to sort out a problem, and you are right, writing a letter is the best way. Molly Printempshttps://www.blogger.com/profile/08677983247237875712noreply@blogger.comtag:blogger.com,1999:blog-4307155963046271265.post-54296827819617207242015-04-06T09:49:22.290+01:002015-04-06T09:49:22.290+01:00We never use the phone, simple. It's there on...We never use the phone, simple. It's there only because we need it for the computer, but otherwise.... if it rings, we don't answer and friends know this. We both have mobiles, but being Luddites to a degree - when it comes to phones and social media anyway - they are only used in emergency. Mine isn't even switched on. And I empathise with the BT thing, I am having one heck of a set to with British Gas, for being lied to several times, having missed appointments, shoddy workmanship... I am a firm believer in complaining, and always in writing because then you have a record. British Gas tried to talk to me over the phone, but I politely and calmly (amazing, calm, moi?!) told them to put any comments in writing. I think I am turning into my first dragon-in-law.... HELP!Edwinahttps://www.blogger.com/profile/03439221693794136665noreply@blogger.comtag:blogger.com,1999:blog-4307155963046271265.post-51690681151434006402015-04-06T08:00:05.237+01:002015-04-06T08:00:05.237+01:00Hi CT. Funnily enough someone wrote into the Sund...Hi CT. Funnily enough someone wrote into the Sunday paper to complain about Post Office Telecom charging 15p for dialling engaged calls, so it isn't just BT. It's a bloody cheek!! Molly Printempshttps://www.blogger.com/profile/08677983247237875712noreply@blogger.comtag:blogger.com,1999:blog-4307155963046271265.post-71920899825110106462015-04-05T21:02:02.616+01:002015-04-05T21:02:02.616+01:00That's appalling! I am indignant on your behal...That's appalling! I am indignant on your behalf! We aren't with BT but I shall now be checking our bill anyway. Thanks for the warning.Anonymousnoreply@blogger.com